Didn't find the answer? Contact us and we'll get back to you soon!

Back to shop

Flytex US

We are truly sorry &#x1F615;If you received an incorrect item, please&#xA0;<a href="https://contact.gorgias.help/forms/dlloopx6" rel="noopener noreferrer" target="_blank">write to us</a>&#xA0;with:<ul><li data-end="109" data-start="50" style="font-size: 18px; font-weight: bold;">A photo of the received item</li><li data-end="109" data-start="50" style="font-size: 18px; font-weight: bold;">A photo of the label visible on the packaging</li></ul>We will then guide you on the next steps to receive the correct item.

We are truly sorry 😕. If you received an incorrect item, please write to us with:. We will then guide you on the next steps to receive the correct item.

I received the wrong product, what should I do?

Shipping & Delivery

Issue with the received order

How do I cancel or modify my order?

How to modify my delivery address?

How can I check my order status?

I haven't received my order confirmation email

Where can I find my invoice?

What is a pre-order?

My order online

What payment methods are available?

I can't complete my online payment, what should I do?

Can I pay in installments?

I can't apply my promo code, what should I do?

My payment online

Orders and Payments

What are the shipping fees and delivery times?

What are the available delivery options?

In which countries do you deliver?

How to get delivery abroad?

Do you apply customs fees?

Shipping Policy

How can I change my delivery address?

How can I change my delivery method?

Why my order has not been shipped yet?

Shipping of my order

How do I track my order?

My package is delayed, what should I do?

My package is lost, what should I do?

My package has been returned to the sender, what should I do?

Delivery of my order

I received a defective product, what should I do?

Some items are missing from my order, what should I do?

My package is damaged, what should I do?

What return options do you offer?

What are the return deadlines and conditions?

Are returns free?

Can I return a discounted item?

Can I return a used item?

Return Policy

How do I make a return or exchange ?

I can't download my return label and return form

How can I change my return option (exchange, refund)?

Where should I drop off my package?

My Return Request

I forgot to include the return slip in my package, what should I do?

How do I know if you have received my return package?

I still haven't received my refund or exchange

Shipping and Receiving My Return

Returns & Refunds

Why use compression supports?

What's the length and compression level of Flytex?

What's the composition of Flytex compression sleeves?

Where are our products made?

Our Knees Compression Supports

How to choose the right compression size?

How to use Flytex V2 Compression Supports?

How to wash and care for my compression garments?

My compression garments are sliding or bunching up, what should I do?

My compression garments are too tight, what should I do?

Size & Usage Tips

Flytex Products

About Us

Flytex Brand

I received the wrong product, what should I do?Updated 3 months ago